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Terms of Use

Last updated July 20, 2026

These Terms are the agreement between you and BENXLABS, Žiga Benko s.p. for using HoopChat. By using the app, you agree to them. We kept them as simple as we could.

Using the app

We grant you a personal, non-transferable license to use HoopChat on your devices for your own enjoyment. Please do not copy, resell, or reverse-engineer it.

Who can use it

You must be at least 13 years old (or the age of digital consent where you live) to use HoopChat. You are responsible for activity under your account.

AI coach — no professional advice

HoopChat provides an AI-powered basketball coach that generates responses automatically. These responses are for general informational and training-motivation purposes only. They can be inaccurate, incomplete, or not suited to your situation, and they are not a substitute for professional coaching, medical, health, or fitness advice.

Physical training carries risk of injury. Consult a qualified professional (such as a doctor or certified coach) before starting any new exercise or training program, and stop and seek help if you feel unwell. You use the AI coach and follow its suggestions at your own risk.

Subscriptions and payments

  • HoopChat offers auto-renewing subscriptions that unlock the app's features and AI usage.
  • Payment is charged to your Apple ID account when you confirm the purchase.
  • Your subscription automatically renews unless you cancel at least 24 hours before the end of the current period, and your account is charged for renewal within that window.
  • You can manage or cancel your subscription in your Apple ID account settings. Deleting the app does not cancel your subscription.
  • Prices are shown in the app before you buy. Except where required by law, payments are non-refundable; refunds are handled by Apple under its policies.

Your content

You keep ownership of the content you submit, including your messages to the AI coach ("Your Content"). You give us the limited permission needed to process and store Your Content — including sending it to our AI and voice providers — to provide the service and to show it back to you.

You are responsible for what you submit, and you confirm you have the right to submit it.

Acceptable use

You agree not to use the app, or its AI features, to create or share content that is illegal, sexually explicit, violent or graphic, hateful, harassing, or that infringes others' rights, and not to attempt to misuse, overload, or circumvent the AI or the service.

We may remove content and suspend or terminate accounts that break these rules.

Our intellectual property

The app, its design, and its underlying technology belong to BENXLABS, Žiga Benko s.p. These Terms do not give you rights to our brand or software beyond using the app.

Termination

You can stop using the app at any time and delete your account in Settings. We may suspend or end your access if you break these Terms or misuse the service.

Disclaimers

The app is provided "as is" and "as available", without warranties of any kind. We do not guarantee it will always be available, error-free, or that AI responses will be accurate.

Limitation of liability

To the fullest extent allowed by law, BENXLABS, Žiga Benko s.p. will not be liable for indirect or consequential damages arising from your use of the app. Where liability cannot be excluded, it is limited to the amount you paid us in the 12 months before the claim. Nothing in these Terms limits liability that cannot be limited under applicable law, including your mandatory rights as a consumer.

App Store

You download the app through the Apple App Store, and Apple's terms also apply. Apple is not responsible for the app or its content and is not a party to these Terms, except that it may enforce them as a third-party beneficiary.

Changes to these Terms

We may update these Terms. If we make significant changes, we will update the date shown above and, where appropriate, notify you in the app. Continuing to use the app means you accept the updated Terms.

Governing law

These Terms are governed by the laws of Slovenia, without regard to its conflict-of-laws rules, and the courts of Ljubljana, Slovenia have jurisdiction over any disputes. If you are a consumer, this does not deprive you of the protection of mandatory laws of your country of residence.

Contact

Questions about these Terms: ziga@benxlabs.com.